Electronic Privacy Policy

At Rock Coast Personnel, we value your privacy and are committed to protecting any personal information you share with us. This policy outlines how we handle data collected through electronic correspondence, including emails, text messages and other forms of communication.

1. Information We Collect

When you communicate with us, we may collect: Your name, email address, phone number, and any other contact details you provide. Any information voluntarily shared in emails or attachments. Technical data such as IP addresses and metadata related to email correspondence.

2. How We Use Your Information

We use the information collected to: Respond to inquiries and provide requested services. Maintain records of communications for business and compliance purposes. Improve our services and correspondence practices. Comply with legal or regulatory requirements.

3. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, email and online communication are not always secure, so we encourage you to avoid sharing sensitive information via email.

4. Information Sharing

We do not sell, rent, or distribute your personal information to third parties unless: It is required to fulfill a service request. We are legally obligated to do so. You provide explicit consent. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

5. Your Rights and Choices

You may request access to, correction, or deletion of your personal information by contacting us directly.

6. Policy Updates

We reserve the right to update this policy as needed. Any changes will be reflected in future communications.

7. Contact Information

Rock Coast Personnel
210 Western Ave., second floor
South Portland, ME 04106
207-799-6732

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Rock Coast Personnel. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at Privacy Policy. Message HELP for help. Reply STOP to any message to opt out

SMS Terms & Conditions

1- SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If you have consented to receive text messages from Rock Coast Personnel, you may receive messages related to the following:

Conversational purposes (Internal, External)

Example: “Hi McKenzie, Teddy Williams has not received your time sheet to approve and send over to us. Please email the time sheet to teddy@domain.com and CC me at andre@rockcoastpersonnel.com. I am going to need to run payroll soon and the invoice needs to be sent.”

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to Conversational messages.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method: You may opt-in to receive SMS messages from Rock Coast Personnel in the following ways: Verbally, during a conversation.

6 – Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7 – Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.rockcoastpersonnel.com

8- Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions page Privacy Policy. Message frequency may vary

Forms

Here you’ll find forms that we have posted for clients and customers.

To read these PDF documents you’ll need Adobe Acrobat Reader. If you do not already have this Acrobat installed, you can download it here.